Date(s) - 20/04/2017
Session 4: Powerful conversations that make a difference
Thursday 20 April 9:00 to 16:00: Sarah Seleznyov and Angela Thomas
- What does effective delegation look like?
- What does it mean to holding others to account?
- What does research tell us about the most effective strategies for managing challenging conversations?
- Why is trust important and how is it built?
- How should a middle leader manage their peers, their seniors and those they line manage?